Successfully transforming how your organization works with AI starts with empowering your people. When you provide employees with multiple pathways to develop AI skills and confidence, they'll naturally begin integrating Claude into their daily work. The key is creating diverse learning approaches that meet everyone where they are whether that is different learning styles, comfort levels, or roles.
Anthropic provides foundational resources to support your journey, and you're the expert on your organization's unique culture and learning preferences.
AI Fluency
Anthropic has created a comprehensive AI Fluency: Framework & Foundations course. This modularized, self-paced curriculum provides fundamental skills designed for individuals seeking greater comfort and confidence with generative AI technologies, making it an ideal foundation for employees across different technical backgrounds and role requirements.
Good News: The AI Fluency is published under a Creative Commons license so if you would like to take the content and adjust it for your organization, you are welcome to do so!
Train the Trainer
We have also created a Train the Trainer program designed to empower learning and development professionals and AI champions within organizations to deliver training across the institution. This program develops your own Claude experts who deliver context-rich training at scale.
Trainers
A trainer is an internal expert who drives authentic adoption by empowering colleagues with the knowledge to leverage Claude as a collaborative partner, guiding meaningful implementation while serving as a trusted bridge between emerging technology and organizational excellence. The Train the Trainer course has more information on how to choose Trainers but we’ve included some relevant considerations below.
Who should be your Trainers?
Work with your organization's Learning & Development team and Enablement Lead to identify trainers who can effectively reach different audiences across your company. Consider these roles:
- Learning & Development Professionals
- Master adult learning principles and change management
- Adapt content for varied learning styles and technical comfort levels
- Design engaging, effective training experiences
- Department Leaders with Technical Aptitude
- Bring credibility and real-world context from the field
- Demonstrate Claude's value through specific business applications
- Bridge technical capabilities with practical outcomes
- Power Users (Early Adopters)
- Share authentic success stories from hands-on experience
- Provide peer-to-peer credibility that inspires action
- Offer practical troubleshooting and real-world tips
Your strongest training ecosystem combines expertise across all three profiles. Seek trainers who embody:
- Genuine enthusiasm for helping colleagues grow and succeed
- Clear communication that bridges technical and non-technical audiences
- Real-time adaptability to troubleshoot and problem-solve during sessions
- Ethical commitment aligned with your organization's values
- Continuous curiosity that models lifelong learning
What’s the difference between Champions and Trainers?
While Trainers focus on systematic knowledge transfer and skill development, Champions create cultural momentum through authentic enthusiasm and continuous reinforcement of Claude adoption behaviors.
- Trainers deliver structured education and skill-building workshops
- Champions provide daily encouragement and organic peer support
- Together, they create systematic knowledge transfer with cultural momentum
Note: In smaller organizations, these roles often overlap - the same enthusiastic experts can serve both functions.